Privacy Policy

Information We Collect

Integrated Resolutions collects personal information necessary to service your account, including but not limited to: name, address, phone number, email address, account number, and payment information. We collect this information directly from you, from the original creditor, and through your interactions with our website.

How We Use Your Information

We use your personal information to:

• Communicate with you about your account
• Process payments
• Respond to your inquiries and requests
• Comply with legal obligations
• Verify your identity

Text & Email Communications

If you provide your contact information, we may use your email address and mobile phone number to send you important updates regarding your account via email or SMS/text messages. We will not sell or share your mobile phone number with third parties for promotional or marketing purposes. Your consent to receive SMS communications is solely for account servicing and related notifications. You reserve the right to opt-out of these communications at any time.

Information Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses 256-bit SSL encryption to protect data transmitted online. Payment information is processed by Authorize.Net, and we do not store full card or bank account numbers on our servers.

Information Sharing

We may share your information with service providers who assist us in operating our business, such as payment processors. We may also share information as required by law, in response to legal process, or to protect our rights and interests.

Your Rights

You have the right to access, correct, or request deletion of your personal information, subject to legal requirements. You may also request that we limit certain uses and disclosures of your information. To exercise these rights, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Updates to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this website with the effective date.

Last Updated: December 2024